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Privacy Policy

Last updated: 2 May 2025

1. Introduction

Gridifii ("Service") is a web‑based software‑as‑a‑service platform operated by Jinolo Pty Ltd (ABN 15 651 888 756) ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit or use the Service.

2. Information We Collect

  • Account Information – Your name, email address, and profile image if you sign in using an identity provider.
  • Authentication Data – We use third-party authentication providers such as Google to verify user identities.
  • Content – Table‑based notes, files and any other data you choose to store in the cloud through your Gridifii workspace.
  • Usage & Device Data – Log files, IP address, browser type/version, time‑zone, pages visited, and interactions within the Service.
  • Cookies & Similar Technologies – As described in our Cookie Policy below.

3. How We Use Information

  • Provide, operate and maintain the Service.
  • Manage subscriptions, payments and renewals via Stripe.
  • Respond to support requests and improve the Service.
  • Detect, prevent and address technical issues or fraudulent activity.
  • Send transactional emails and, with your consent, promotional communications.
  • Comply with legal obligations and enforce our Terms and Conditions.

4. Legal Bases for Processing (EEA/UK)

We rely on the following bases under the GDPR: performance of a contract, legitimate interests (e.g., improving the Service), consent (for non‑essential cookies/marketing) and compliance with legal obligations.

5. Sharing & Disclosure

  • Service Providers – Hosting partners, authentication providers (e.g., Google Sign‑In), analytics providers and Stripe (payment processing) who act on our instructions.
  • Legal or Safety Requirements – Where required to comply with law or protect rights, property or safety.
  • Business Transfers – In connection with a merger, acquisition or asset sale with appropriate safeguards.

6. International Transfers

Your information may be processed outside your jurisdiction. We implement appropriate safeguards (e.g., Standard Contractual Clauses) where required.

7. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service and thereafter as required by law or legitimate business purposes.

8. Security

We employ administrative, technical and organisational measures to protect your data, including encryption in transit and at rest.

9. Your Rights

Depending on your location, you may have rights to access, rectify, delete, port or restrict processing of your personal data, or object to certain processing. Contact us as set out below.

10. Children’s Privacy

Gridifii is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. By signing up for and using our service, you confirm that you are at least 18 years old.

11. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of material changes by email or through the Service.

12. Contact Us

hello@jinolo.com

Jinolo Pty Ltd

© 2025 Jinolo Pty Ltd. All rights reserved.